Who we are

Welcome to Surrey Speak – your trusted source for local news, culture, and community stories across Surrey and beyond.

At SurreySpeak.com, your privacy matters to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal and non-personal information to provide, improve, and personalize your experience on our website.

a) Personal Information

You may voluntarily provide the following:

• Name

• Email address

• Contact preferences

• Comments or feedback submitted via forms

• IP address (when interacting with our website)

b) Non-Personal Information

Automatically collected data may include:

• Browser type and version

• Device type

• Pages visited

• Time spent on pages

• Referring website or URL

2. How We Use Your Information

We use the information we collect for purposes such as:

• Publishing user-submitted content (if applicable)

• Sending newsletters or updates (if you subscribe)

• Responding to inquiries or feedback

• Website analytics and traffic monitoring

• Improving our content, layout, and user experience

We do not sell or rent your personal data to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences

• Understand site usage patterns

• Serve relevant content or ads (through platforms like Google or Meta)

You may adjust your browser settings to refuse or delete cookies, but this may affect website functionality.

4. Third-Party Services

We may use third-party tools such as:

• Google Analytics (for website traffic insights)

• Meta Pixel (for tracking advertising performance)

• Email service providers (for newsletters and updates)

These third-party providers have their own privacy policies. We encourage you to review them.

5. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies when visiting them.

6. Data Storage and Security

We take appropriate security measures to protect your personal information against unauthorized access, disclosure, or misuse. However, no data transmission over the internet is 100% secure.

7. Your Rights and Choices

Under PIPEDA, you have the right to:

• Request access to your personal data

• Correct inaccurate or outdated information

• Withdraw consent to data collection (where applicable)

To make a request, please contact us at info@surreyspeak.com.

8. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

For questions, requests, or concerns regarding your personal data or this policy, please contact:

Surrey Speak
Email: info@surreyspeak.com
Website: https://surreyspeak.com